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Healthwatch Medway

Contact us

If you have any enquiries, please do not hesitate to contact us!

Operations & Engagement Manager

Heidi Butcher

Information & Signposting Officer

Lorraine Camp


Ben Green

Healthwatch Medway,
Second Floor,
Kingsley House,
37-39 Balmoral Road,

Information line: 01634 566 777
Email: General enquiries

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We are Recruiting Board Directors - Read more here 


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  • Back at Medway Hospital

    24th March 2017

    Following a break over the festive period, we are back carrying out our listening events at Medway Hospitl iving you the opportunity to share your experiences of the hospital and other local services with us. We want to hear from you! We will be carrying out fortnightly listening events every other Thursday in the main entrance of the hospital and, as usual, our staff and volunteers will be there to listen your your views. Paddy Our listening events at the hospital have always been incredibly rewarding and have given us a real insight into what you think about your services. At our first event back since November we spoke to a large number of people who said they had missed us being there to share their views. So, next time you see us come and say hello and tell us about your experience - it is you that can make a difference. ...

  • New NHS target aims to improve your experience of leaving hospital

    24th March 2017

    The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital. We look at this and other issues you have helped us raise with the Department of Health and that the NHS will be focussing on....


    17th March 2017

    PRESS RELEASE: HEALTHWATCH MEDWAY TO CONTINUE WORKING WITH HOSPITAL TO SUSTAIN IMPROVEMENT FOLLOWING CQC RATING HEALTHWATCH Medway is pleased that Medway Maritime Hospital has been recommended to come out of special measures following the release of the CQC report. The CQC’s report,...

  • Making the most of the information you share with us

    6th February 2017

    Every day, local people across Medway share their experiences about health and care with our staff and volunteers.         What happens to the information that is collected from the public? Once we discover an issue, we create reports to...

  • NHS wants to know if you find care information accessible

    6th February 2017

    Since August 2016, NHS health and social care services have been required by law to ensure their communications are accessible to all. Now, six months on, NHS England wants to hear what difference the Accessible Information Standard has made to your experience. The Standard exists to make sure...

  • Healthwatch Medway Launches GP Surgery Survey

    28th November 2016

    Healthwatch Medway is launching its GP Surgery Survey and we want to hear from you about your experiences at your GP surgery. We are going to be carrying out 'Enter and View' visits at GP surgeries across Medway and so we can be sure that we receive an accurate account, we want to hear about...

  • Could a soft drinks levy help child obesity? Have your say

    19th August 2016

    Today nearly a third of children aged 2 to 15 are overweight or obese and younger generations are becoming obese at earlier ages and staying obese for longer. The Government has put forward a plan of action to tackle this issue by reducing the amount of sugar in food and drinks and by...

  • NHS England has published the Implementation Plan for the Mental Health Five Year Forward View.

    3rd August 2016

    THOUSANDS of children and adults of all ages with conditions such as psychosis, depression and anxiety will be among the first to benefit from improved services as work starts on a major transformation programme for mental health care. ‘Implementing the Five Year Forward View for Mental...

  • MPs call on Government to address delays in discharging older patients

    25th July 2016

    The Committee of Public Accounts urges new measures to tackle scale and cost of delays in discharging patients from hospital. Read our response. A new report from the Committee of Public Accounts has found that there is a ‘poor understanding of the scale of discharge problems’ and an...

  • The CQC’s report into integrated care for older people

    15th July 2016

    The Care Quality Commission (CQC) has reviewed how well different health and care services work together to support the needs of older people in England. In its report, Building Bridges, Breaking Barriers, it warns that despite a widespread commitment for integration across the sectors,...

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